TrustRadius: an HG Insights company

Hivebrite vs. Manhattan Active Customer Engagement

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hivebrite

    Score7.5 out of 10
    N/AHivebrite is an all-in-one community management and engagement platform designed for professional networks, education/corporate alumni, and nonprofits.N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    HivebriteManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HivebriteManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Best Alternatives
    HivebriteManhattan Active Customer Engagement
    Small Businesses
    Higher Logic Thrive
    Score8.9 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HivebriteManhattan Active Customer Engagement
    Likelihood to Recommend
    7.5
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    HivebriteManhattan Active Customer Engagement
    Likelihood to Recommend
    Hivebrite
    Hivebrite is a great platform if you and your team do not want to manage a custom-built website - which can be both time-consuming and costly.
    Incentivized
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    Hivebrite
    • Fast responding customer service with enthusiastic willingness to solve your tech problems.
    • Continual upgrades to platform's UX/UI.
    • Comprehensive support resources and articles.
    Incentivized
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Hivebrite
    • LMS - It would be great if native learning management system functions could be added to the platform.
    • 1:1 Conversations - the private messaging feature could definitely be improved upon.
    • Language integration - being able to translate comments and conversations on the platform would be helpful to our global audience.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    Hivebrite
    Mighty Networks is another platform that is insanely cheap but does not have any upgrade options.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Hivebrite
    • The Hivebrite platform has taken our community from 0 to 2000+.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Hivebrite Screenshots

    Product screenshotProduct screenshotProduct screenshot