HP Autonomy Intelligent Universal Search (discontinued) vs. Pinecone

It does a decent job at its core functions (that other free software does just as well or better).

Similarity search and ranking are fundamental capabilities, and Pinecone just has this nailed. Almost every application, especially those that talk to LLMs, can use this feature, and there is no reason to reinvent it or use anything more complicated or "full stack" than Pinecone. Pinecone is a powerful tool in this space.

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• It adheres to traditional Microsoft standards such as: fact-dump documentation with no coherent story or 'best practices' information, inability to automate common tasks, intentional obfuscation of its basic operations.
• It provides OK search results. Not great, but OK.

• Adding a vector (of course) and we are able to add arbitrary metadata with it.
• Similarity search, ranking and metadata retrieval.
• The webui/console tools are nice when debugging/confirming something. Above-average tooling in this regard.

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• There are about a dozen different config files to maintain, and the most important one is dynamically modified by Autonomy itself while it runs. Which means that it is impossible to automate the configuration or keep the configs in versioned source control. Even `cp *.cfg ~/cfgbak/` won't help you roll back a change, because it is never safe to restore a previous config. You'll be using `diff new.cfg old.cfg` a lot.
• The Linux port is poorly thought out. The binaries are named *.exe. The StartService.sh scripts contain both `echo 'Are you sure you want to start the service? Hit ctrl-C to cancel''; read dummy` and, I kid you not, a `chmod a+x /path/to/my/binary.exe`.
• Many features are poorly documented, leading to lots of back and forth with the support department just to answer basic questions like "what does this error code in my logs signify?"
• It seems to reinvent the wheel, poorly, everywhere. E.g. the scheduled backup feature rolls through a user-defined finite list of directories in which to store backups. On day 0 it uses directory 0, on day 1 it uses directory 1, and after day N it rolls back and overwrites directory 0. Why would this be preferable to using a single directory and naming zip files based on the current timestamp?

• Pinecone has come a long way (we have been using it for years). While the tooling used to have some rough edges, I can't really complain these days.
• Migrating an entire database from one AWS zone to another basically required a full data dump and reload. That could be improved. I have not tried AWS=>GCP=>Azure replications/migrations, but suspect they are not yet well supported, and that would be helpful.

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Management wants to see ROI on the (hefty) cost of purchasing this software, and has mandated that we continue using it. We would prefer to switch immediately.

It is lean and covers all the bases. I am sure there are one or two things that could be better, so 9 instead of 10.

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We selected Pinecone because they had much more startup-friendly pricing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I have learned to tack a zero onto the end of any estimate I make for how long an Autonomy change will take in both planning and implementation.

• When our product had a primitive search, we were lambasted by users, and we embraced Pinecone to fill an urgent need for something better. Over the years, it has become a wired-in foundation for more than a few product features.
• The money we didn't spend creating and maintaining something "like" Pinecone has been one of our best investments.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info