IBM Log Analysis with LogDNA vs. LogPoint

IBM Log Analysis with LogDNA is well suited if you are using other IBM cloud product ecosystems. It's very mature and supports HIPAA-compliant configurations if you need to store PI/PHI data. We particularly use it for audit requirements but understand the limitation with the retention period is for 30 days only. Also you need to configure if your IBM cloud service doesn't have any log collection or report tool. Log collection agents are widely supported for most of infrastructure in cloud.

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LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

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• Easier integration with other IBM cloud resources
• Flexible access control setup using RBAC
• Supports other infrastructure as well, like Kubernetes and VMs

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• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• Ability to create KPI charts and metrics dashboards out of the box

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• Providing a full Cloud solution
• Having more documentation for complex deployment

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We are confident with the solution and we are using it daily

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Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

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LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

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Really nice person with huge skills on LogPoint

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If you use other IBM product ecosystems, IBM Log Analysis with LogDNA is the obvious choice, as it supports seamless integration and better access control with IBM cloud access group setups. IBM Log Analysis with LogDNA was flexible and has wide support for various infrastructure implementations and is also controlled by the same IAM access setup. It can be configured for any IBM cloud services or platform logs or for infrastructure by installing the agent.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

LogPoint is easier to implement and less expensive.

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• Most of IBM cloud services support easier integration for log analysis.
• We are able to achieve compliance with various audit log reports, which improves governance and control over various cloud resources we have.
• Also IBM Log Analysis with LogDNA helps in troubleshooting and analysis for application logs in real time. This helps with improved issue resolution timings.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Keep the same team to manage more IT resources
• Having a better logs visibility

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info