IBM Log Analysis with LogDNA vs. OpenText Threat Detection and Response

IBM Log Analysis with LogDNA is well suited if you are using other IBM cloud product ecosystems. It's very mature and supports HIPAA-compliant configurations if you need to store PI/PHI data. We particularly use it for audit requirements but understand the limitation with the retention period is for 30 days only. Also you need to configure if your IBM cloud service doesn't have any log collection or report tool. Log collection agents are widely supported for most of infrastructure in cloud.

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In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

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• Easier integration with other IBM cloud resources
• Flexible access control setup using RBAC
• Supports other infrastructure as well, like Kubernetes and VMs

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• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

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• Ability to create KPI charts and metrics dashboards out of the box

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• It is slow comparing to any other SIEM Tool.
• We have to create filter for each alerts need some custom filter .
• Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.

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Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

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I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If you use other IBM product ecosystems, IBM Log Analysis with LogDNA is the obvious choice, as it supports seamless integration and better access control with IBM cloud access group setups. IBM Log Analysis with LogDNA was flexible and has wide support for various infrastructure implementations and is also controlled by the same IAM access setup. It can be configured for any IBM cloud services or platform logs or for infrastructure by installing the agent.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.

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• Most of IBM cloud services support easier integration for log analysis.
• We are able to achieve compliance with various audit log reports, which improves governance and control over various cloud resources we have.
• Also IBM Log Analysis with LogDNA helps in troubleshooting and analysis for application logs in real time. This helps with improved issue resolution timings.

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• Logger helps us to decrease incident response times.
• It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info