IBM Security QRadar SOAR vs. Arcsight by OpenText

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security QRadar SOAR
Score 8.5 out of 10
N/A
IBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A
Arcsight by OpenText
Score 6.9 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Pricing
IBM Security QRadar SOARArcsight by OpenText
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Security QRadar SOARArcsight by OpenText
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.
More Pricing Information
Community Pulse
IBM Security QRadar SOARArcsight by OpenText
Top Pros
Top Cons
Features
IBM Security QRadar SOARArcsight by OpenText
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
IBM Security QRadar SOAR
-
Ratings
Arcsight by OpenText
5.5
5 Ratings
35% below category average
Centralized event and log data collection00 Ratings8.05 Ratings
Correlation00 Ratings9.05 Ratings
Event and log normalization/management00 Ratings8.05 Ratings
Deployment flexibility00 Ratings6.05 Ratings
Integration with Identity and Access Management Tools00 Ratings6.04 Ratings
Custom dashboards and workspaces00 Ratings5.05 Ratings
Host and network-based intrusion detection00 Ratings8.02 Ratings
Data integration/API management00 Ratings5.01 Ratings
Behavioral analytics and baselining00 Ratings2.01 Ratings
Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
Response orchestration and automation00 Ratings2.01 Ratings
Reporting and compliance management00 Ratings4.01 Ratings
Incident indexing/searching00 Ratings1.01 Ratings
Best Alternatives
IBM Security QRadar SOARArcsight by OpenText
Small Businesses

No answers on this topic

AlienVault USM
AlienVault USM
Score 8.0 out of 10
Medium-sized Companies
Splunk SOAR
Splunk SOAR
Score 8.3 out of 10
InsightIDR
InsightIDR
Score 8.6 out of 10
Enterprises
Palo Alto Networks Cortex XSOAR
Palo Alto Networks Cortex XSOAR
Score 8.5 out of 10
Microsoft Sentinel
Microsoft Sentinel
Score 8.4 out of 10
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User Ratings
IBM Security QRadar SOARArcsight by OpenText
Likelihood to Recommend
8.5
(13 ratings)
8.9
(7 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
6.0
(1 ratings)
8.0
(4 ratings)
User Testimonials
IBM Security QRadar SOARArcsight by OpenText
Likelihood to Recommend
IBM
IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
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OpenText
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Pros
IBM
  • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
  • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
  • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
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OpenText
  • Integration with smart logger and ESM to create rules and easy management of the same.
  • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
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Cons
IBM
  • You still have to generate reports manually. Reports are very limited and practically not useful.
  • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
  • Lack of flexibility.
  • Practically no support. The reported integration problems have not been resolved.
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OpenText
  • Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively.
  • UI can be improved.
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Likelihood to Renew
IBM
It is beneficial to have a program that can run independently and be used without the supervision of a devoted employee
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OpenText
No answers on this topic
Usability
IBM
It is very easy to navigate and run the parts that we have needed
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OpenText
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Support Rating
IBM
I have never had to contact support
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OpenText
I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
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Alternatives Considered
IBM
Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
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OpenText
ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
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Return on Investment
IBM
  • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
  • We use linux 7.7, therefore the integrations are smooth.
  • We've been able run our online shops securely for so long.
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OpenText
  • It's a good SIEM solution. Doesn't have much negative impact.
  • Customization is the best part.
  • Good reporting features.
  • Does require good hardware configuration.
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ScreenShots

IBM Security QRadar SOAR Screenshots

Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.