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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Security QRadar SOAR

    Score8.6 out of 10
    N/AIBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.N/A

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A
    Pricing
    IBM Security QRadar SOARPentaho
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Security QRadar SOARPentaho
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUsage-based pricing: This simple, scalable option allows starting small with an initial users and capabilities and scaling up as more users are added, as well as capabilities and data. Enterprise-wide pricing: This option is based on either the size of the enterprise-wide IT infrastructure or the size and type of data sources being secured.—
    More Pricing Information
    Community Pulse
    IBM Security QRadar SOARPentaho
    Considered Both Products
    IBM
    No answer on this topic
    Hitachi Vantara
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    15 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    IBM Security QRadar SOARPentaho
    BI Standard Reporting
    Comparison of BI Standard Reporting features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Pixel Perfect reports00 Ratings8.618 Ratings
    Customizable dashboards00 Ratings9.918 Ratings
    Report Formatting Templates00 Ratings8.718 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Drill-down analysis00 Ratings7.618 Ratings
    Formatting capabilities00 Ratings8.319 Ratings
    Integration with R or other statistical packages00 Ratings9.312 Ratings
    Report sharing and collaboration00 Ratings9.717 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Publish to Web00 Ratings9.618 Ratings
    Publish to PDF00 Ratings9.819 Ratings
    Report Versioning00 Ratings9.713 Ratings
    Report Delivery Scheduling00 Ratings9.917 Ratings
    Delivery to Remote Servers00 Ratings9.310 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.916 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.216 Ratings
    Predictive Analytics00 Ratings8.314 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Multi-User Support (named login)00 Ratings9.320 Ratings
    Role-Based Security Model00 Ratings9.619 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.918 Ratings
    Single Sign-On (SSO)00 Ratings7.610 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Responsive Design for Web Access00 Ratings9.710 Ratings
    Mobile Application00 Ratings6.97 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.711 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of IBM Security QRadar SOAR and Pentaho
    Feature
    IBM Security QRadar SOAR
    -
    Ratings
    Pentaho
    8.6
    10 Ratings
    10% above category average
    REST API00 Ratings8.310 Ratings
    Javascript API00 Ratings9.09 Ratings
    iFrames00 Ratings7.39 Ratings
    Java API00 Ratings8.79 Ratings
    Themeable User Interface (UI)00 Ratings8.910 Ratings
    Customizable Platform (Open Source)00 Ratings9.610 Ratings
    Best Alternatives
    IBM Security QRadar SOARPentaho
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Splunk SOAR
    Score9.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Security QRadar SOARPentaho
    Likelihood to Recommend
    8.8
    (18 ratings)
    9.1
    (31 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    8.8
    (11 ratings)
    Usability
    5.0
    (3 ratings)
    9.3
    (6 ratings)
    Support Rating
    6.0
    (1 ratings)
    9.3
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Data Sources
    -
    (0 ratings)
    8.6
    (16 ratings)
    Vendor post-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Security QRadar SOARPentaho
    Likelihood to Recommend
    IBM
    IBM Security QRadar SOAR is versatile. All the major players in SOAR field require the administrator to have coding experience but with IBM it is different. IBM's solution is a full-fledged automation solution, and not some threat-based or limited one. Meaning whatever comes to your mind, if you can write the code, you can do it. This goes from daily tasks from SOC to daily tasks of your network or security administrator or any other administrator. You can manage your ITSM solution if you want to, IBM is a playground and there is much to discover in its capabilities. If you do not have the knowledge or if you want a SOC/Threat Based SOAR solution, meaning you want automation but you want it to be limited to an area and out-of-box, you may choose other alternatives.
    Incentivized
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    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
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    Pros
    IBM
    • QRadar's ability to collect, analyze and normalize vast amount of security data from various sources is remarkable.
    • QRadar allows us to define and automate incident response playbooks which have been amazing for streamlining the response to security incidents.
    • It offers and extensive library of pre-built connectors and support for common security standards facilitating seamless integration with a wide range of security tools.
    Incentivized
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    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
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    Cons
    IBM
    • You still have to generate reports manually. Reports are very limited and practically not useful.
    • The solution should not be SOAR class. Automations usually don't work. It's apparent that it's not designed for that.
    • Lack of flexibility.
    • Practically no support. The reported integration problems have not been resolved.
    Incentivized
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    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
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    Likelihood to Renew
    IBM
    I'd rate my likelihood of renewing the use of IBM Security QRadar SOAR as an 8 out of 10. Its strong automation, customization, and integration capabilities make it highly valuable for incident response and cybersecurity research. However, occasional complexity and the need for more streamlined usability prevent it from being a perfect score.
    Incentivized
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    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
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    Usability
    IBM
    I would rate IBM Security QRadar SOAR's overall usability a 7 out of 10. The interface is quite functional and offers a wide range of features, but it can be somewhat complex and intimidating for beginners. Additionally, the configuration and customization can require a significant learning curve, especially for those without prior experience with security orchestration and automation platforms.
    Incentivized
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    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
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    Reliability and Availability
    IBM
    I would rate IBM Security QRadar SOAR's availability as 9 out of 10. The platform is highly reliable, with minimal unplanned outages or application errors, ensuring it’s available when needed. However, occasional minor maintenance periods or rare connectivity issues prevent it from achieving a perfect score in terms of availability.
    Incentivized
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    Hitachi Vantara
    No answers on this topic
    Performance
    IBM
    I would rate IBM Security QRadar SOAR's performance as 8 out of 10. Pages generally load quickly, and reports complete in a reasonable time frame, even for complex data. While integration with other systems is smooth, there can be occasional slowdowns when handling very large datasets or during peak usage, which affects the perfect score.
    Incentivized
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    Hitachi Vantara
    No answers on this topic
    Support Rating
    IBM
    I would rate IBM Security QRadar SOAR's support an 8 out of 10. The support team is knowledgeable, responsive, and generally provides helpful solutions. However, there can be occasional delays when addressing more complex issues, which prevents it from being a perfect score. Overall, the support experience has been positive.
    Incentivized
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    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
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    Online Training
    IBM
    No answers on this topic
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
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    Implementation Rating
    IBM
    I would rate my satisfaction with the implementation of IBM Security QRadar SOAR as 7 out of 10. The process was generally straightforward, supported by helpful documentation and responsive support. However, certain advanced configurations proved more challenging and required more technical effort than anticipated, making the overall experience less seamless.
    Incentivized
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    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
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    Alternatives Considered
    IBM
    Overall, IBM Security QRadar SOAR offered the same set of functionality that was needed by the organization as offered by Splunk SOAR, but the former is less expensive and solves all the purpose within budget. In addition, integration with other IBM products was easier and made implementation of a SOAR solution much faster.
    Incentivized
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    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
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    Scalability
    IBM
    I would rate IBM Security QRadar SOAR's overall scalability as 9 out of 10. It effectively scales to handle large volumes of incidents and can be deployed across multiple departments or sites. Its architecture supports growing data and integration needs, but advanced configuration for larger deployments may require more effort, preventing a perfect score.
    Incentivized
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    Hitachi Vantara
    No answers on this topic
    Return on Investment
    IBM
    • It provides comprehensive MTTD and MTTR metrics and we are aware of how secure our systems are at any given moment.
    • We use linux 7.7, therefore the integrations are smooth.
    • We've been able run our online shops securely for so long.
    Incentivized
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    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
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    ScreenShots

    IBM Security QRadar SOAR Screenshots

    Screenshot of the IBM Security QRadar SOAR Breach Response solution. The software helps customers manage more than 180 global privacy reporting regulations including GDPR.Screenshot of the Playbooks Landing page, that shows all active playbooks in a single view, including how many are actively running, disabled, or are in draft.Screenshot of IBM Security QRadar SOAR’s Playbook Designer canvas, designed to lower the barrier to entry necessary to build automations through a graphical interface.Screenshot of the Tasks view shows all response tasks, organized by phase, that have either completed or are set to be executed.Screenshot of Threat Investigator automatically correlates incident information, curating an incident timeline from start to finish, including related artifacts and MITRE ATT&CK mappings.