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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDU

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    IDU is a Financial Planning and Analysis (FP&A) platform designed to centralize budgeting, forecasting, and financial reporting. The platform establishes a governed environment by connecting to Enterprise Resource Planning (ERP) systems, providing the audit trails required for regulatory compliance. Functional Modules The IDU platform includes several modules to manage financial cycles: Budgeting and Planning: Supports multiple budgeting…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    IDUManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IDUManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IDUManhattan Active Customer Engagement
    Considered Both Products
    IDU
    No answer on this topic
    Manhattan Associates
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    IDUManhattan Active Customer Engagement
    Small Businesses
    No answers on this topic
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    Customer.io
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IDUManhattan Active Customer Engagement
    Likelihood to Recommend
    8.8
    (5 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (5 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IDUManhattan Active Customer Engagement
    Likelihood to Recommend
    IDU
    Income Statements per cost centre (actual vs budget) that has been mapped to meet my business requirements. The ability to drill-down to the GL level in each cost centre when reviewing Income Statements. The ability to group Income Statements per region for ease of reporting. The Budget module that offers flexibility and automatic calculations based on inputs make budgeting easier.
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    IDU
    No answers on this topic
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    IDU
    No answers on this topic
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Likelihood to Renew
    IDU
    IDU has the best features for budgeting, and it has eased our processes.
    Read full review
    Manhattan Associates
    No answers on this topic
    Usability
    IDU
    IDU compliments our finance processes - budgeting is a key process in our business and its worked well for us for many years
    Read full review
    Manhattan Associates
    No answers on this topic
    Reliability and Availability
    IDU
    IDU is always available and takes less time to come up after power outages.
    Read full review
    Manhattan Associates
    No answers on this topic
    Performance
    IDU
    It takes less time to generate reports.
    Read full review
    Manhattan Associates
    No answers on this topic
    Support Rating
    IDU
    Support is always provided on time and with resolutions.
    Read full review
    Manhattan Associates
    No answers on this topic
    In-Person Training
    IDU
    Well done
    Read full review
    Manhattan Associates
    No answers on this topic
    Online Training
    IDU
    Online training and webinar always available.
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    IDU
    We have not used or evaluated any alternative products. We have been using IDU for over 10 years and have not been in the market for alternatives.
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Scalability
    IDU
    It can accommodate changes to requirements.
    Read full review
    Manhattan Associates
    No answers on this topic
    Return on Investment
    IDU
    No answers on this topic
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    IDU Screenshots

    Screenshot of IDU OverviewScreenshot of IDU Fact SheetScreenshot of Revenue DashboardScreenshot of Variance ReportingScreenshot of Key Number