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InterMIND vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InterMIND

    Score10 out of 10
    N/AInterMIND is a meeting and team-communication product with translation as a native layer rather than an add-on. In a meeting, each participant speaks and hears their own language; chat messages, shared notes and uploaded documents are translated the same way. After the call, signed-in participants receive a recap in their language, and a meeting can continue as a channel whose full history every member reads in their own language. Translation for voice, chat and notes…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    InterMINDManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InterMINDManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans: free Basic, Pro, Business, Enterprise. Flat per-user pricing; the host's plan covers every participant in the meeting, and guests join by link without an account. Document translation is available on paid plans only.—
    More Pricing Information
    Features
    InterMINDManhattan Active Customer Engagement
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of InterMIND and Manhattan Active Customer Engagement
    Feature
    InterMIND
    9.4
    2 Ratings
    17% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    High quality audio10.02 Ratings00 Ratings
    High quality video10.02 Ratings00 Ratings
    Low bandwidth requirements9.02 Ratings00 Ratings
    Mobile support8.72 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of InterMIND and Manhattan Active Customer Engagement
    Feature
    InterMIND
    10.0
    2 Ratings
    23% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Desktop sharing10.02 Ratings00 Ratings
    Whiteboards10.02 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of InterMIND and Manhattan Active Customer Engagement
    Feature
    InterMIND
    10.0
    2 Ratings
    20% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Calendar integration10.02 Ratings00 Ratings
    Meeting initiation10.02 Ratings00 Ratings
    Record meetings / events10.02 Ratings00 Ratings
    Slideshows10.02 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of InterMIND and Manhattan Active Customer Engagement
    Feature
    InterMIND
    10.0
    2 Ratings
    21% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Live chat10.02 Ratings00 Ratings
    Audience polling10.01 Ratings00 Ratings
    Q&A10.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of InterMIND and Manhattan Active Customer Engagement
    Feature
    InterMIND
    10.0
    2 Ratings
    21% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    User authentication10.02 Ratings00 Ratings
    Participant roles & permissions10.02 Ratings00 Ratings
    Confidential attendee list10.02 Ratings00 Ratings
    Best Alternatives
    InterMINDManhattan Active Customer Engagement
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InterMINDManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    InterMINDManhattan Active Customer Engagement
    Likelihood to Recommend
    MindMeeting O
    Given that the service offers a number of capabilities that other programs of a similar nature do not, I heartily recommend it. There is a free version available that may be used to complete a variety of business activities.
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    MindMeeting O
    • Communication without failures
    • High resolution of the image(up to 4K)
    • Leader functions for quick conference gathering
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    MindMeeting O
    • Regarding iMind, I have nothing unfavorable to say. However, issues might arise when joining via a smartphone since you cannot join the conference using a phone number.
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    MindMeeting O
    iMind has an easy interface and video and audio quality over other products. It also has a noise cancellation feature which most of the other software doesn't have. Prices are also very reasonable. we wish that the mobile version of iMind also release very soon because it will help us a lot.
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    MindMeeting O
    • It makes my business more productive
    • helps to coordinate faster
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    InterMIND Screenshots

    Screenshot of Public translation quality benchmark: monthly per-language-pair scores for chat and voice translation on a fixed FLORES-200 set.