InMoment XI Platform vs. Uniify

InMoment XI Platform

8 Reviews and Ratings

Uniify

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
InMoment XI Platform	Score8.2 out of 10	N/A	InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.	N/A
Uniify	N/A	N/A	Uniify is an Employee Engagement platform that also offers Internal Communications and Employee Wellness. It is a native-mobile platform which means that it is always with employees, no matter where they are. Being a mobile platform, it works for in-office, remote or hybrid workplace employees.	$2 per month per user

Pricing

InMoment XI Platform

Uniify

No answers on this topic

No answers on this topic

Pricing Offerings
InMoment XI Platform	Uniify
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

—

—

Best Alternatives
	InMoment XI Platform	Uniify
Small Businesses	MindTouch Score7 out of 10	No answers on this topic
Medium-sized Companies	Sogolytics Score9 out of 10	Quantum Workplace Engagement Surveys and Pulses Score10 out of 10
Enterprises	Medallia Score8.9 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	InMoment XI Platform	Uniify
Likelihood to Recommend	8.0 (2 ratings)	- (0 ratings)

User Testimonials
	InMoment XI Platform	Uniify
Likelihood to Recommend	InMoment InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response. Incentivized Verified User Read full review	Arkgeniq Private Limited No answers on this topic
Pros	InMoment Data Concilations Tracking realtime surveys Gain consumer insights Incentivized Verified User Read full review	Arkgeniq Private Limited No answers on this topic
Cons	InMoment I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails. Incentivized Verified User Read full review	Arkgeniq Private Limited No answers on this topic
Return on Investment	InMoment Helped us improve product quality by 3% Improve speed of service by 13% Gain more customer insights with less manpower. Incentivized Verified User Read full review	Arkgeniq Private Limited No answers on this topic
ScreenShots		Uniify Screenshots