InMoment XI Platform vs. Zoho Apptics

InMoment XI Platform

8 Reviews and Ratings

Zoho Apptics

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
InMoment XI Platform	Score8.2 out of 10	N/A	InMoment's Voice of the Customer product helps companies gather customer feedback and channel it to the right individuals in the organization. InMoment was created when Empathica and Mindshare combined into one company. Their CX platform also includes functionality from Wootric, acquired by InMoment in 2021.	N/A
Zoho Apptics	Score10 out of 10	N/A	Zoho Apptics is presented as a privacy-friendly product analytics. Users can see an app through its users' eyes, gather feedback, and track performance. Apptics' tools include crash reporting, remote configuration, and in-app updates to optimize app performance. Apptics's functionality supports apps whether they are built on Android, iOS, macOS, tvOS, watchOS, Windows, React Native, Flutter, or Unity. Using Apptics helps users to enhance their app, engage users, and…	$89 per month

Pricing

InMoment XI Platform

Zoho Apptics

No answers on this topic

Pro Plan: $89
per month

Pricing Offerings
InMoment XI Platform	Zoho Apptics
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Usage-based pricing is available with the Free Forever and Pro plan. Both the plans offer access to all features and have different limits for errors and engagements. A discount on the Pro plan is available for annual pricing.

Best Alternatives
	InMoment XI Platform	Zoho Apptics
Small Businesses	MindTouch Score7 out of 10	Mixpanel Score8.3 out of 10
Medium-sized Companies	Sogolytics Score9 out of 10	Heap Score8.1 out of 10
Enterprises	Medallia Score8.9 out of 10	Gainsight PX Score7.6 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	InMoment XI Platform	Zoho Apptics
Likelihood to Recommend	8.0 (2 ratings)	- (0 ratings)

User Testimonials
	InMoment XI Platform	Zoho Apptics
Likelihood to Recommend	InMoment InMoment VOC is well suited for any hospitality-based company that is guest-centric. It's like receiving a report card every day with info about what we are doing well and where we need to improve. I like how we were able to customize so many things like how often our managers receive emails and how organized guest recovery is now. I don't care for the reply templates. I don't like the idea of a guest feeling the reply is robotic in any way. Especially, if the guest reaches out more than once and the team uses the template provided in the system again. I think it takes away from the sincerity of the managers' response. Incentivized Verified User Read full review	Zoho No answers on this topic
Pros	InMoment Data Concilations Tracking realtime surveys Gain consumer insights Incentivized Verified User Read full review	Zoho No answers on this topic
Cons	InMoment I wish we could edit some of the information on our end. Sometimes it takes a little while to get access issues resolved from the support team going back and forth in emails. Incentivized Verified User Read full review	Zoho No answers on this topic
Return on Investment	InMoment Helped us improve product quality by 3% Improve speed of service by 13% Gain more customer insights with less manpower. Incentivized Verified User Read full review	Zoho No answers on this topic
ScreenShots		Zoho Apptics Screenshots