Innovation Cloud vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Innovation Cloud | Score9 out of 10 | N/A | Innovation Cloud is a free web-based tool for idea management. It enables users to submit, codevelop and execute ideas. | $0 15 users, 100 ideas, 1GB |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Innovation Cloud | Manhattan Active Customer Engagement | |
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| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | No answers on this topic | Customer.io Score9.1 out of 10 |
| Enterprises | No answers on this topic | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 9.0 | 8.0 |
| Innovation Cloud | Manhattan Active Customer Engagement | |
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| Alternatives Considered | No answers on this topic |
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| ScreenShots | Innovation Cloud Screenshots |




