Intradyn vs. OpenText Information Archiving

Intradyn works well for a small to medium business like ours that just needs to keep an archive of every email sent or received throughout our organization. It's easy to search for emails, whether you're looking for keywords, sender, recipient, subject, body, header, etc. The Outlook plugin works well for end users.

Incentivized

OpenText archive center is much appreciated with Data retention and encryption. Less appreciated when if you need to make changes to the system every time we need technical support from OpenText.

Incentivized

• Intuitive User Interface
• Outlook Plugin is very handy
• LDAP Integration is nice

Incentivized

• Data archival
• Data encryption
• Cloud availability

Incentivized

• Outlook plugin is great, but I wish it could somehow update user passwords when users change them via Active Directory. In our environment, users have to change their AD passwords every 45 days, but the Outlook plugin doesn't capture the change, so the next time the user tries to search the archive via the plugin, the plugin doesn't work. Since our users aren't accessing the archive that often, they easily forget that they've changed their password since they last accessed the archive and need support.

Incentivized

• Product functionality and performance
• Cost managment

Incentivized

I am not sure about this decision, it has been taken by our IT department.

Incentivized

• Peace of mind...not having to worry about lost emails
• Allows managers to review correspondence of their subordinates for quality assurance

Incentivized

• Dependability on OpenText in terms of technical support
• Stability and reliability

Incentivized