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IRIS Financials vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IRIS Financials

    Score9 out of 10
    N/AN/AN/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    IRIS FinancialsManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IRIS FinancialsManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IRIS FinancialsManhattan Active Customer Engagement
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of IRIS Financials and Manhattan Active Customer Engagement
    Feature
    IRIS Financials
    8.0
    1 Ratings
    5% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Accounts payable8.01 Ratings00 Ratings
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    User Ratings
    IRIS FinancialsManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IRIS FinancialsManhattan Active Customer Engagement
    Likelihood to Recommend
    IRIS Software Group
    Iris Financials meets our needs by providing a single platform for our finance users to access real time data. This is aided by accurate reporting which can be accessed over the cloud or on premise, we chose the cloud solution. Our users report that the system is methodical and matches out working processes.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    IRIS Software Group
    • Payroll
    • Remote Access
    • Reporting
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    IRIS Software Group
    • Cost
    • Support
    • Better Integration with HR/MIS
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    IRIS Software Group
    Once implemented Iris Financials is fairly intuitive to use. Our staff report that they can use the system comfortably after only a few hours of training. Depending on any previous systems that you use implementation can be quite lengthy but the migration team we dealt with worked with us and helped us to get the most out of setup experience.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    IRIS Software Group
    FMS was used previously in our organization but it lacked any central overview (MAT View) which made it difficult to manage and collect/analyze data . IRIS Financials added this much needed central layer to assist our CFO and finance users, and transfer them in to a central way of working.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    IRIS Software Group
    • Time savings
    • greater record accuracy
    • greater visibility of budgets
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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