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KACE Desktop Authority Management Suite vs. Upstream Works

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Desktop Authority Management Suite
Score 8.0 out of 10
N/A
Quest offers the KACE Desktop Authority Management Suite, a desktop provisioning and management system.N/A
Upstream Works
Score 10.0 out of 10
N/A
Upstream Works provides omnichannel customer experience capabilities to Cisco Finesse and Amazon Connect as well as Digital Solutions for digital Works across the enterprise. They offer a web-based architecture that leverages existing infrastructure with integration capabilities for a lower total cost of ownership and a rapid ROI. The Upstream Works contact center agent desktop provides an omnichannel workspace to handle every type of communication, including voice, email, chat, SMS,…N/A
Pricing
KACE Desktop Authority Management SuiteUpstream Works
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
KACE Desktop Authority Management SuiteUpstream Works
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
KACE Desktop Authority Management SuiteUpstream Works
Top Pros

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Top Cons

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Best Alternatives
KACE Desktop Authority Management SuiteUpstream Works
Small Businesses

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Medium-sized Companies
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
Enterprises
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
ManageEngine Endpoint Central
ManageEngine Endpoint Central
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KACE Desktop Authority Management SuiteUpstream Works
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
KACE Desktop Authority Management SuiteUpstream Works
Likelihood to Recommend
Quest
This is a very good product that can be suited to many environments. While we don't specifically use it with most servers, we do use it in a terminal environment and it does prove itself over and over.
Verified User
Anonymous
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Upstream Works
No answers on this topic
Cons
Quest
  • The remote interactive desktop application has always been a bit clunky compared to other 3PP tools available.
  • The system doesn't undergo many updates, regular updates with new features are few and far between (annually or more).
Verified User
Anonymous
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Upstream Works
No answers on this topic
Return on Investment
Quest
  • The ROI was very quick to return as one major problem it solved was the deployment of Outlook signatures using info from Active Directory.
Verified User
Anonymous
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Upstream Works
No answers on this topic
ScreenShots