| Cloud PBX | Comparison of Cloud PBX features of Product A and Product B| Hosted PBX | 8.01 Ratings |
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| Multi-level Interactive Voice Response (IVR) | 9.01 Ratings |
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| User templates | 7.01 Ratings |
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| Call reports | 8.01 Ratings |
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| Directory of employee names | 8.01 Ratings |
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| Call Management | Comparison of Call Management features of Product A and Product B| Answering rules | 9.01 Ratings |
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| Call recording | 8.01 Ratings |
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| Call park | 9.01 Ratings |
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| Call screening | 8.01 Ratings |
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| Message alerts | 8.01 Ratings |
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| VoIP system collaboration | Comparison of VoIP system collaboration features of Product A and Product B| Video conferencing | 7.01 Ratings |
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| Audio conferencing | 8.01 Ratings |
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| Video screen sharing | 7.01 Ratings |
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| Instant messaging | 8.01 Ratings |
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