Kapture CX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kapture CX
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Kapture CX is a customer experience management platform tailored for BFSI, Retail, Travel, and Consumer Durables, that enhances customer experiences through personalization and intelligent resolutions.
$39
per month per user
Pricing
Kapture CX
Editions & Modules
ESSENTIAL
$39
per month per user
Offerings
Pricing Offerings
Kapture CX
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeRequired
Additional Details
More Pricing Information
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User Testimonials
Kapture CX
ScreenShots

Kapture CX Screenshots

Screenshot of Kapture's in-built analytics, including natural language processing query to provide visibility into agent performance.Screenshot of an individual customer persona, used to enable personalized and effective interactions at every touchpoint.Screenshot of the recommended responses, professionalism checks, and step-by-step navigation that speed customer resolution.Screenshot of a multilingual chatbot that takes simple, repetitive questions off a support team’s plate to give agents time back to provide more meaningful support.