klink.cloud vs. Manhattan Active Customer Engagement

klink.cloud

Manhattan Active Customer Engagement

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
klink.cloud	N/A	Mid-Size Companies (51-1,000 employees)	klink.cloud is an omnichannel customer engagement platform designed to streamline customer support operations for contact centers. By integrating digital CX technologies, klink.cloud enhances customer satisfaction through a unified interface that consolidates multiple communication channels. Key Features Omnichannel Contact Center: Manages customer interactions across voice, email, SMS, social media, and messaging apps like WhatsApp, Facebook Messenger, and…	$14.99 per month
Manhattan Active Customer Engagement	Score8 out of 10	N/A	A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.	N/A

Pricing

klink.cloud

Manhattan Active Customer Engagement

Omnichannel Inbox - Starter: $14.99
per month 2 agent seats
Telephony - Basic: $29.99
per month 3 agent seats
Omnichannel Inbox - Growth: $49.99
per month 5 agent seats
Telephony - Standard: $99.99
per month 5 agent seats
Omnichannel Inbox - Hyper Growth: $245
per month 5 agent seats
Enterprise: Custom Pricing

No answers on this topic

Pricing Offerings
klink.cloud	Manhattan Active Customer Engagement
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

The Free Plan offers essential features at no cost. The Starter Plan offers advanced functionalities, and the Growth Plan offers increased capabilities. For extensive messaging needs, the Unlimited Messaging Plan is available at $49.99/user/month. Custom-tailored solutions are offered with the Enterprise Plan, including specialized onboarding and support. Discount available for annual pricing.

—

Best Alternatives
	klink.cloud	Manhattan Active Customer Engagement
Small Businesses	Zendesk Talk Score8.2 out of 10	Simplify360 Score7.8 out of 10
Medium-sized Companies	Genesys Multicloud CX (discontinued) Score8 out of 10	Customer.io Score9.1 out of 10
Enterprises	Bright Pattern Contact Center Score8.3 out of 10	SAP Service Cloud Score8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	klink.cloud	Manhattan Active Customer Engagement
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	klink.cloud	Manhattan Active Customer Engagement
Likelihood to Recommend	K-LINK No answers on this topic	Manhattan Associates The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function. Incentivized Verified User Read full review
Pros	K-LINK No answers on this topic	Manhattan Associates Permanently Adaptive. Seamlessly Integrated. Greater Visibility. Incentivized Verified User Read full review
Cons	K-LINK No answers on this topic	Manhattan Associates User Interface. Data Security. API's Incentivized Verified User Read full review
Alternatives Considered	K-LINK No answers on this topic	Manhattan Associates Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers. Incentivized Verified User Read full review
Return on Investment	K-LINK No answers on this topic	Manhattan Associates Implementation of the whole supply chain and fulfilment. Better Data Management. Effective use of configurations. Incentivized Verified User Read full review
ScreenShots	klink.cloud Screenshots

klink.cloud vs. Manhattan Active Customer Engagement

klink.cloud

Manhattan Active Customer Engagement

Add Product

Recommended Comparisons

klink.cloud Screenshots