Larksuite vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Lark | Score9.2 out of 10 | N/A | Lark, or Larksuite, is a take on office suite software that supports workplace collaboration. Founded in 2016, Lark combines messaging, schedule management and online collaborative documents in a single platform. Lark is available now on macOS, Windows, iOS and Android. | $0 |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discount offered for annual billing. | — | ||||||||||||||
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| Small Businesses | Flock Score9.5 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Troop Messenger Score9.8 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Cisco Business Edition 7000 (discontinued) Score9 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Lark | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 10.0 | 8.0 |
| Likelihood to Renew | 10.0 | - |
| Usability | 10.0 | - |
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