TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Leap

    Score8.3 out of 10
    N/AFounded in 2016, Leap is subscription-based software for home service contractors that automates steps in the sales process from estimating, proposals, and contracts to financing, payment capture, and e-signatures.

    $49

    per month per user

    ServiceNow Otto

    N/AN/ABuilt on the ServiceNow AI Platform, Now Assist combines generative AI capabilities with ServiceNow's workflow automation platform. Now Assist's domain-specific models can be used to improve an organization’s productivity, deliver better self-service, recommend actions and provide answers, and make searches more effective.N/A
    Pricing
    LeapServiceNow Otto
    Editions & Modules
    Pro
    $49
    per month per user
    Premium
    $99
    per month per user
    Enterprise
    $125
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    LeapServiceNow Otto
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    LeapServiceNow Otto
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    No answers on this topic
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LeapServiceNow Otto
    Likelihood to Recommend
    9.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LeapServiceNow Otto
    Likelihood to Recommend
    Leap
    Leap (formerly JobProgress) helped us automate and simply our processes. We chose it over competitors because we were able to customize it to the different service offerings we provided - other platforms seem to be designed for one type of service or another making them problematic. We were able to reduce the number of software providers we use and integrate others that we were using separately. It is designed well to track [potential] jobs, but it does not work well for tracking business development opportunities.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Pros
    Leap
    • Providing proposal viewing
    • Allowing clients to accept proposal terms electronically
    • Tracking project progress and payment status
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Cons
    Leap
    • Reporting
    • Deadlines on updates
    • Lists populate differently (e.g., alphabetical vs. order they were created)
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Usability
    Leap
    Had to reach out to support several times because interface is not intuitive and help files are sparse
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Alternatives Considered
    Leap
    We evaluated close to ten other platforms including Dataforma, Job Nimbus, AccuLynx, Propeller, FCS, etc., but chose Leap (formerly JobProgress) because of the flexibility it offered - customize our service offerings and how jobs flow through our process, automation through the process, integration with other vendors, and ease of use for the office and field.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Return on Investment
    Leap
    • Multiple staff can access system in office and in the field
    • Can measure project profitability
    • Track follow up with prospective and current clients
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    ScreenShots