Lexer vs. LinkNotions

For any direct to consumer business that cares about their customer, and the message that they serve to those customers, then this is the tool for you. It is easy to "test and chase" into strategies by simultaneously creating multiple campaigns. Lexer's tool measures the performance of each for the continuous improvement of direct marketing decisions. It is also perfect if you're looking to turn responsive customer service strategies into proactive customer experiences. Their engage desktop tool significantly improves productivity, meaning some of your least productive staff can become high performers within the business and establish a platform against which they can grow.

Incentivized

I think LinkNotion is well suited to make visually appealing diagrams. Super useful for presentations. I would say to do more traditional spreadsheeting exercise, I would default to Excel

Incentivized

• Easy for all levels of employees to use.
• Fast implementation with immediate learnings.

Incentivized

• Easy to set up
• Easy to embed into other systems
• Great technical support

Incentivized

• We are incredibly happy with the tool as is.

Incentivized

• Integration with other software, for example output to pdf
• Desktop client

Incentivized

LinkNotions overall usability is not bad. I wouldn't say the software is exceptionally intuitive but it's easy to set up and get going

Incentivized

Instant responses are available over the phone, Slack, or Email. We are also able to have meaningful top-to-top conversations where their President of North America will talk to ours as frequently as is needed. They are true partners who genuinely care about us as a client.

Incentivized

I connected with customer support a couple of times throughout using LinkNotions. I found that it was easy to reach technical support. I find that the product works well and there's enough support articles online

Incentivized

We decided not to pursue alternates to Lexer based on: 1. Value proposition. Lexer had the greatest value. 2. Our belief in other products' internal team and ongoing support capabilities. Other companies didn't feel as believable. 3. User interface. Lexer has done an incredible job making their tool extremely simple to use.

Incentivized

I would say Microsoft Excel, Air Table and SmartRow are all valid competitors. Excel is great for preforming calculations and building large spreadsheets, automating monthly tasks. But Excel doesn't provide the visual appeal that LinkNotes does

Incentivized

• We're able to create strategies around lapsed customers and return this consumer subset to revenue.
• We're able to more easily identify consumer purchasing habits to create customer journeys.

Incentivized

• I think it's made a positive impact on our Monthly Service Reviews

Incentivized