TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lexer

    Score10 out of 10
    N/ALexer is an enterprise level, SaaS deployed web analytics solution built to drive personalization and omni-channel research.N/A

    LinkNotions

    Score7.9 out of 10
    N/ALinkNotions is a web analytics tools built around visualization capabilities, with the ability to create and view interactive diagrams and analyze networks.N/A
    Pricing
    LexerLinkNotions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LexerLinkNotions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LexerLinkNotions
    Small Businesses
    Matomo Analytics
    Score9 out of 10
    Matomo Analytics
    Score9 out of 10
    Medium-sized Companies
    Lead Forensics
    Score8.9 out of 10
    Lead Forensics
    Score8.9 out of 10
    Enterprises
    Chartbeat
    Score9.2 out of 10
    Chartbeat
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LexerLinkNotions
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    LexerLinkNotions
    Likelihood to Recommend
    Lexer
    For any direct to consumer business that cares about their customer, and the message that they serve to those customers, then this is the tool for you. It is easy to "test and chase" into strategies by simultaneously creating multiple campaigns. Lexer's tool measures the performance of each for the continuous improvement of direct marketing decisions. It is also perfect if you're looking to turn responsive customer service strategies into proactive customer experiences. Their engage desktop tool significantly improves productivity, meaning some of your least productive staff can become high performers within the business and establish a platform against which they can grow.
    Incentivized
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    LinkNotions
    I think LinkNotion is well suited to make visually appealing diagrams. Super useful for presentations. I would say to do more traditional spreadsheeting exercise, I would default to Excel
    Incentivized
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    Pros
    Lexer
    • Easy for all levels of employees to use.
    • Fast implementation with immediate learnings.
    Incentivized
    Read full review
    LinkNotions
    • Easy to set up
    • Easy to embed into other systems
    • Great technical support
    Incentivized
    Read full review
    Cons
    Lexer
    • We are incredibly happy with the tool as is.
    Incentivized
    Read full review
    LinkNotions
    • Integration with other software, for example output to pdf
    • Desktop client
    Incentivized
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    Usability
    Lexer
    No answers on this topic
    LinkNotions
    LinkNotions overall usability is not bad. I wouldn't say the software is exceptionally intuitive but it's easy to set up and get going
    Incentivized
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    Support Rating
    Lexer
    Instant responses are available over the phone, Slack, or Email. We are also able to have meaningful top-to-top conversations where their President of North America will talk to ours as frequently as is needed. They are true partners who genuinely care about us as a client.
    Incentivized
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    LinkNotions
    I connected with customer support a couple of times throughout using LinkNotions. I found that it was easy to reach technical support. I find that the product works well and there's enough support articles online
    Incentivized
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    Alternatives Considered
    Lexer
    We decided not to pursue alternates to Lexer based on: 1. Value proposition. Lexer had the greatest value. 2. Our belief in other products' internal team and ongoing support capabilities. Other companies didn't feel as believable. 3. User interface. Lexer has done an incredible job making their tool extremely simple to use.
    Incentivized
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    LinkNotions
    I would say Microsoft Excel, Air Table and SmartRow are all valid competitors. Excel is great for preforming calculations and building large spreadsheets, automating monthly tasks. But Excel doesn't provide the visual appeal that LinkNotes does
    Incentivized
    Read full review
    Return on Investment
    Lexer
    • We're able to create strategies around lapsed customers and return this consumer subset to revenue.
    • We're able to more easily identify consumer purchasing habits to create customer journeys.
    Incentivized
    Read full review
    LinkNotions
    • I think it's made a positive impact on our Monthly Service Reviews
    Incentivized
    Read full review
    ScreenShots