Linear vs. Shortcut

For smaller organizations with needs that would traditionally have been fulfilled by Jira, Linear is an excellent substitute that is likely lower cost and doesn't have the feature bloat that Jira has accumulated over many years. It's highly intuitive to use and master (for developers and product managers, at least). For very large organizations that require the deep functionality that Jira has developed over many years and extensive library of plugins, Linear might fall short.

Incentivized

Shortcut is very useful to organice your teams, we use it for Devs, Sales, Marketing and Customer Support areas. Each team has different objectives but the topics where 2 or more areas are involved, is when it shines with the categorization, sub-stories and story relationships. Everyone can see the updates and progress of the stories and receive notifications so the communication between the teams flows naturally

Incentivized

• Organize issues.
• Be a better version of Github.
• Do a product roadmap.
• See what needs to be done from a calendar point of view.

Incentivized

• The biggest is search. Despite the Linear agent being great, general search rarely pulls the ticket I'm looking for.
• Organization - new users find it hard to navigate teams, boards, and inboxes.
• Forms need a save/autosave feature, so all data isn't lost if you need to switch screens or collect additional information.

Incentivized

• Korey the Shortcut AI has room for improvement
• The Substories and checklists
• Templates for stories

Incentivized

it's very easy to use in by day to day life. Linear UI and UX is very good for experienced as well as beginners also finding issues with filters are very easy, search is quick, the notifications and email notification is good feature if you missed some comments. Intelligence is also good which helps when ticket is created it relate other issues which are similar to created one.

Incentivized

As I said before Shortcut helped us to implement the SCRUM Methodology in our company we are using it since it was known as Clubhouse.io, the user-friendly interface and flexibility is great

Incentivized

The function is similar, and we originally switched for price. Now that we've used Linear for a few years, I don't see us switching back. The integrations have worked well, and Linear Agent is now our first line of triage for all engineering requests. Additionally, our team uses it for the product roadmap, so all internal users can see the status of upcoming features without having to use another software or page.

Incentivized

Shortcut is a more robust platform to organice our teams and, it uses the "kanban model" as trello but the customization and the organization via stories and epices are preferred by our devs

Incentivized

• Linear decreased the time we take for releases of features
• Linear has helped us work on multiple projects saving time
• Customer support cases are handled well through Linear which improved customer satisfaction

Incentivized