Logility vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Logility | Score9 out of 10 | Mid-Size Companies (51-1,000 employees) | Logility is a complete supply chain management solution that features a performance monitoring architecture and provides supply chain visibility; demand, inventory and replenishment planning; Sales and Operations Planning (S&OP); supply and inventory optimization; manufacturing planning and scheduling; transportation planning and management; and warehouse management. Logility customers include Fender Musical Instruments, Sigma-Aldrich, Verizon Wireless, Big Lots, Michelle Wine… | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Logility | Manhattan Active Customer Engagement | |
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| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | No answers on this topic | Customer.io Score9.1 out of 10 |
| Enterprises | No answers on this topic | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Logility | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 7.0 | 8.0 |
| Likelihood to Renew | 6.0 | - |
| Usability | 1.0 | - |
| Availability | 1.0 | - |
| Performance | 1.0 | - |
| Support Rating | 1.0 | - |
| Online Training | 1.0 | - |
| Implementation Rating | 1.0 | - |
| Product Scalability | 1.0 | - |
| Logility | Manhattan Active Customer Engagement | |
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