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Luciq vs. Oracle Real User Experience Insight (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Luciq

    Score8 out of 10
    N/ALuciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…

    $149

    per month

    Oracle Real User Experience Insight (discontinued)

    Score9 out of 10
    N/AOracle's Real User Experience Insight was a tool designed to maximize the value of their business-critical applications by delivering insight into real end-user experiences. The tool was deprecated in 2023 and is no longer available.N/A
    Pricing
    LuciqOracle Real User Experience Insight (discontinued)
    Editions & Modules
    Basic
    starts at $149
    per month
    Pro
    starts at $249
    per month
    Premium
    Custom Quote
    No answers on this topic
    Offerings
    Pricing Offerings
    LuciqOracle Real User Experience Insight (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual plan.—
    More Pricing Information
    Best Alternatives
    LuciqOracle Real User Experience Insight (discontinued)
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    Sentry
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    Sentry
    Score8.8 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
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    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LuciqOracle Real User Experience Insight (discontinued)
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.7
    (2 ratings)
    User Testimonials
    LuciqOracle Real User Experience Insight (discontinued)
    Likelihood to Recommend
    Luciq Inc.
    Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
    Incentivized
    Read full review
    Discontinued Products
    It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.
    Incentivized
    Read full review
    Pros
    Luciq Inc.
    • Makes it easy for the end-users of the mobile apps.
    • Provides crash analytics.
    • Helps capture user inputs.
    Incentivized
    Read full review
    Discontinued Products
    • KPI dashboard
    • Data Browser
    • Performance and Violation Overview
    Incentivized
    Read full review
    Cons
    Luciq Inc.
    • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
    • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
    Incentivized
    Read full review
    Discontinued Products
    • High cost.
    • Training is very expensive.
    Incentivized
    Read full review
    Alternatives Considered
    Luciq Inc.
    No answers on this topic
    Discontinued Products
    ExtraHop. I did use it, but it projects almost the same matrix.
    Incentivized
    Read full review
    Return on Investment
    Luciq Inc.
    • Reduced the time to get feedback.
    Incentivized
    Read full review
    Discontinued Products
    • Executive dashboard.
    • RUEI can be used to monitor end-user activity and business services.
    Incentivized
    Read full review
    ScreenShots

    Luciq Screenshots

    Screenshot of Instabug Report