ManageEngine Application Control Plus vs. SentinelOne Singularity

It works great if you want to run an application as an admin. We did find out that it will not work, or at least we cannot get it to work for users that need to change the IP address on their endpoint to connect to a traffic light. So far those users are still admins until we can figure it out

Incentivized

It works extremely well for investigating the root cause analysis of events because you can see so much detail into what was happening before, after, and around the detective incident. A weak point would be when the AI gets a little over-aggressive or doesn’t quite understand the use case for specific tools. Our RMM tool was detected as a pup.

• Console built well and easy to understand
• Support is awesome
• Pulls in the exe information so that it is easy to allow the application to be ran as an admin

Incentivized

• Installs on all of our Windows machines and only requires 1 reboot for the install to finish.
• It allows you to customize the UI and filters based on your use case.
• Gives a very high level of visibility into any concerns you have or should have in your network.

Incentivized

• The agent on the endpoint will sometimes fail to install or it will get corrupted. Nothing in the console that we can find tells us that there is an issue
• Create an agent that also works with the other products that you sell. If we have more than one product there is a chance that it may not work
• I really do not have a 3rd. This is a really good product

Incentivized

• Possibly for compatibility with legacy Windows OS's and non Windows OS's.
• Some settings are greyed out and unable to change but I believe this is to protect you from making a bad configuration change.
• Could do better with reporting at the base level subscription.

Incentivized

Reliable for simple installation and above all efficient

Incentivized

Extremely easy to use. Once we had a good idea of how it worked we had it up and running in about 2 weeks. It did take us nearly 9 months to get it installed and fully operational on all users endpoints that needed it. My admin on the team that runs the software loves it.

Incentivized

There are some minor issues with the platform that can be mildly frustrating, but the overall performance, peace of mind, and ROI make it worth using. The management console is intuitive and easy to learn, the endpoint clients are simple but give IT professionals enough data to make management easy and simple

Incentivized

Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.

Incentivized

ME has many more applications that are in the database that will work. The cost was also much cheaper that is until we confronted the other vendor about us finding another product. At that point it was too late. We own other ME products and have found success in all of them

Incentivized

SentinelOne had all of the major features that we were looking for. The other products either required too much administrative attention or were lacking key features. For example, one could be uninstalled by the end user. We required that the installation be password protected to protect against end user disabling or uninstalling. One product required manual intervention for all remediation which put to high a burden on limited staff. All products are always being revised so these may no longer be issues but they had a significant impact on our decision.

Incentivized

• This product will help us better secure our environment. That alone is a huge cost savings
• We have allowed users that were admins to still be able to install some software on their endpoints without having admin rights on the whole endpoint
• This product has woke up some in the department to look for applications that do not require admin rights.

Incentivized

• SentinelOne has already proved its value by stopping attacks that would have gone otherwise unnoticed until much later in their infection process.
• The Vigilance team has provided quick response to threats that were not easily contained via the automated response SentinelOne's agents provide. This has given us a significant piece of mind.

Incentivized