Manhattan Active® Customer Engagement vs. Messaging Studio by 1440
Manhattan Active® Customer Engagement vs. Messaging Studio by 1440
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
Messaging Studio by 1440 | N/A | With Messaging Studio by 1440 is a customer engagement software solution used to unify message management into Salesforce, making it easier and more efficient to engage while seizing new business opportunities. Messaging Studio extends existing Salesforce message management with new channel support to create one place to create and manage consistent Social, SMS, Messaging and Chat communications. | N/A |
| Manhattan Active® Customer Engagement | Messaging Studio by 1440 | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active® Customer Engagement | Messaging Studio by 1440 | |
|---|---|---|
| Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Dialpad Support Score 9.1 out of 10 | Dialpad Support Score 9.1 out of 10 |
| Enterprises | Verint Community Score 9.8 out of 10 | Verint Community Score 9.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active® Customer Engagement | Messaging Studio by 1440 | |
|---|---|---|
| Likelihood to Recommend | 8.0 (1 ratings) | - (0 ratings) |
| Manhattan Active® Customer Engagement | Messaging Studio by 1440 | |
|---|---|---|
| Likelihood to Recommend | Manhattan Associates
| 1440 Inc. No answers on this topic |
| Pros | Manhattan Associates
| 1440 Inc. No answers on this topic |
| Cons | Manhattan Associates
| 1440 Inc. No answers on this topic |
| Alternatives Considered | Manhattan Associates
| 1440 Inc. No answers on this topic |
| Return on Investment | Manhattan Associates
| 1440 Inc. No answers on this topic |
| ScreenShots |