Manhattan Active Customer Engagement vs. NodeXL Pro

Manhattan Active Customer Engagement

4 Reviews and Ratings

NodeXL Pro

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Manhattan Active Customer Engagement	Score8 out of 10	N/A	A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.	N/A
NodeXL Pro	Score10 out of 10	Small Businesses (1-50 employees)	NodeXL offers insights into Networks. Webs of connections define the modern world. Social networks, and particularly social media networks, are now a major force in business, politics, and culture. NodeXL enables users to collect, analyze, visualize, and report on networks. Users can import network data from Twitter, YouTube, and Wikis. Network data sets are present in many databases. When it is possible to answer the questions: Who did what with whom when and where, then NodeXL…	$39 per year per user

Pricing

Manhattan Active Customer Engagement

NodeXL Pro

No answers on this topic

NodeXL Pro - Annual Desktop - Student: $39
per year per user
NodeXL Pro - Monthly Cloud - Student: $39
per month per user
NodeXL Pro - Monthly Cloud - Non-profit/Academic: $69
per month per user
NodeXL Pro - Monthly Cloud - Commercial: $99
per month per user
NodeXL Pro - Annual Desktop - Non-profit/Academic: $239
per year per user
NodeXL Pro - Annual Desktop - Commercial: $799
per year per user

Pricing Offerings
Manhattan Active Customer Engagement	NodeXL Pro
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

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Best Alternatives
	Manhattan Active Customer Engagement	NodeXL Pro
Small Businesses	Simplify360 Score7.8 out of 10	Talkwalker by Hootsuite Score8.1 out of 10
Medium-sized Companies	Customer.io Score9.1 out of 10	Talkwalker by Hootsuite Score8.1 out of 10
Enterprises	SAP Service Cloud Score8.5 out of 10	1-Social Score5.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Manhattan Active Customer Engagement	NodeXL Pro
Likelihood to Recommend	8.0 (1 ratings)	10.0 (1 ratings)

User Testimonials
	Manhattan Active Customer Engagement	NodeXL Pro
Likelihood to Recommend	Manhattan Associates The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function. Incentivized Verified User Read full review	Social Media Research Foundation It is suited for social scientists who are more focused on the interpretation that fits in the area of Social Science and Humanity and has nothing to do with computer programming and mathematics Mohd Ali Samsudin Lecturer Read full review
Pros	Manhattan Associates Permanently Adaptive. Seamlessly Integrated. Greater Visibility. Incentivized Verified User Read full review	Social Media Research Foundation extracting the data from the social media visualising the big data of the social media sentiment analysis cluster analysis time series analysis Mohd Ali Samsudin Lecturer Read full review
Cons	Manhattan Associates User Interface. Data Security. API's Incentivized Verified User Read full review	Social Media Research Foundation It would be nice if NodeXL can analyse other type of social media such as Instagram, Facebook and TikTok It would be nice if it is 100 percent stable, as sometimes I have a problem with error in NodeXL when it is processing the data It would be nice if is able to reduce the price for adding Microsoft Power BI in NodeXL Mohd Ali Samsudin Lecturer Read full review
Alternatives Considered	Manhattan Associates Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers. Incentivized Verified User Read full review	Social Media Research Foundation NodeXL is userfriendly, and needed for conducting advanced data analysis techniques which emphasizes the metrics of the visualization NodeXL produce an interesting interactive visualisation Mohd Ali Samsudin Lecturer Read full review
Return on Investment	Manhattan Associates Implementation of the whole supply chain and fulfilment. Better Data Management. Effective use of configurations. Incentivized Verified User Read full review	Social Media Research Foundation More advance in analysis data Attract more people to collaborate with me Minimise the time for analysing the data Mohd Ali Samsudin Lecturer Read full review
ScreenShots		NodeXL Pro Screenshots