Manhattan Active Customer Engagement vs. OneSpan Cloud Authentication
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
OneSpan Cloud Authentication | Score5 out of 10 | N/A | OneSpan Cloud Authentication increases operational efficiency by streamlining the authentication process. The solution is designed to provide all the benefits of the cloud and support banks and other businesses’ transformation from costly legacy, on-prem infrastructures to a more modern, cloud-based/SaaS authentication platform. OneSpan Cloud Authentication is also based on a single REST API to support a simple set up and quicker go live. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | OneSpan Cloud Authentication | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | WatchGuard AuthPoint Score9 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | WatchGuard AuthPoint Score9 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Symantec VIP Score9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Manhattan Active Customer Engagement | OneSpan Cloud Authentication | |
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