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Manhattan Active Customer Engagement vs. Overdrive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Overdrive

    Score8.6 out of 10
    N/AOverdrive is designed for organisations using G Suite in both business and education. It makes workspaces and sites, transforming Drive and other G Suite content into web pages automatically. Overdrive can be used to build custom sites of any shape and size, with no need to upload and publish documents or content in the conventional, saving time and effort. For sites which require large amounts of enterprise data or content, Overdrive helps…N/A
    Pricing
    Manhattan Active Customer EngagementOverdrive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementOverdrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Education and Nonprofit discount available.
    More Pricing Information
    Features
    Manhattan Active Customer EngagementOverdrive
    Security
    Comparison of Security features of Manhattan Active Customer Engagement and Overdrive
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Overdrive
    10.0
    1 Ratings
    19% above category average
    Role-based user permissions00 Ratings10.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Manhattan Active Customer Engagement and Overdrive
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Overdrive
    10.0
    1 Ratings
    25% above category average
    API00 Ratings10.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Manhattan Active Customer Engagement and Overdrive
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Overdrive
    7.4
    1 Ratings
    6% below category average
    WYSIWYG editor00 Ratings7.01 Ratings
    Admin section00 Ratings7.01 Ratings
    Page templates00 Ratings7.01 Ratings
    Library of website themes00 Ratings7.01 Ratings
    Mobile optimization / responsive design00 Ratings8.01 Ratings
    Publishing workflow00 Ratings8.01 Ratings
    Form generator00 Ratings8.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of Manhattan Active Customer Engagement and Overdrive
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Overdrive
    8.0
    1 Ratings
    6% above category average
    Content taxonomy00 Ratings8.01 Ratings
    SEO support00 Ratings8.01 Ratings
    Bulk management00 Ratings8.01 Ratings
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    Manhattan Active Customer EngagementOverdrive
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    Enterprises
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    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementOverdrive
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementOverdrive
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Refractiv
    We use Overdrive for customer websites to access all our G Suite.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Refractiv
    • G drive integration
    • Mobile access's
    • Security
    • Can design templets
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Refractiv
    No answers on this topic
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Refractiv
    We can turn google drive into a website easily & provide the best customization for the websites.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Refractiv
    • Cost efficient
    • Security
    Incentivized
    Read full review
    ScreenShots

    Overdrive Screenshots

    Screenshot of Create great-looking and powerful sites using Google Drive and other G Suite content.Screenshot of Bring your site to life by embedding Google Maps, Calendars, Sheets, Photos, YouTube videos and more.Screenshot of Use Page Builder to create pages by simply dragging and dropping content tiles.Screenshot of Use Template Designer to customize your site.Screenshot of Just a few of the many Overdrive uses.