Manhattan Active Customer Engagement vs. Poly Studio Series
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() Poly Studio Series | Score8.3 out of 10 | N/A | Poly Studio series are meeting room / video conferencing hardware solutions. The Studio X series, through Poly's collaboration with Appspace, aim to improve employee communications with a digital signage solution. | $2,200 one-time fee |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | Poly Studio Series | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Cisco Room Series Score8.6 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Cisco Webex DX80 (discontinued) Score9.1 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Poly Studio Series | |
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| Likelihood to Recommend | 8.0 | 9.0 |
| Manhattan Active Customer Engagement | Poly Studio Series | |
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