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Manhattan Active Customer Engagement vs. PosterBooking

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    PosterBooking

    Score9 out of 10
    N/APosterBooking is a Whitelabel Digital Signage Platform, from the company of the same name in Manchester, that aims to change the way advertising is displayed. It makes free cloud digital signage available, using an Amazon Firestick, and lets users create a slideshow to display images and videos. The vendor can also supply media players and screens that are compatible with the PosterBooking platform.

    $2

    per month per screen

    Pricing
    Manhattan Active Customer EngagementPosterBooking
    Editions & Modules
    No answers on this topic
    Pro Account
    $2
    per month per screen
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementPosterBooking
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementPosterBooking
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementPosterBooking
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementPosterBooking
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    PosterBooking
    I feel trade shows and conferences are perfect for this solution. Having this just to decorate your office is obviously a benefit as well. However, I believe the greatest value in this tool is using it for client/prospect meetings/events. I feel we can really garner their attention with subliminal messaging and showing value propositions that would be specific to that group or person.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    PosterBooking
    • Instant Display
    • Set Up
    • Ease of Use
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    PosterBooking
    • Web page module transitions.
    • More built-in dynamic apps.
    Incentivized
    Read full review
    Usability
    Manhattan Associates
    No answers on this topic
    PosterBooking
    It is easy to enroll displays into your account. After that, all of your content is centrally managed in a browser. Unlike some other services on the market, you don't need to deploy any servers or services on your local network. If you are using the Amazon Firestick implementation option, it automatically boots into that even after power-loss, meaning there's little to worry about once it has been set up, and could be managed from anywhere.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    PosterBooking
    The free version of PosterBooking was more than enough for our organization. Other software looked at we would have needed to pay for.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    PosterBooking
    • We really did not get the ROI that we COULD have in my opinion. - Didn't use it optimally
    • The technical issues really made us wary of even using it sometimes.
    • I feel this organization has great potential in this product. Just needs to be finetuned,
    Incentivized
    Read full review
    ScreenShots