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Manhattan Active Customer Engagement vs. Prysm Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Prysm Software

    Score7.8 out of 10
    N/APrysm Software offers a software solutions for a pro-active & centralized security & building management.N/A
    Pricing
    Manhattan Active Customer EngagementPrysm Software
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementPrysm Software
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementPrysm Software
    Likelihood to Recommend
    8.0
    (1 ratings)
    7.9
    (4 ratings)
    User Testimonials
    Manhattan Active Customer EngagementPrysm Software
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Prysm Software
    For being a security software, it is extremely secure and it has never failed. It is a very robust software and the fact that it integrates with so many other security / surveillance system is very good. The company has been on the market for a while and the software is constantly updated adding new enhancements and features all the time. The video module is the feature we like the most. We use it all the time and it is extremely reliable. With the phone we can check properties and inside, from one office to a kitchen area, a lobby, a corner. We can connect several phones and users and we can manage rerouting our emegencies very easily. The alarm control is also very good and easy to use
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Prysm Software
    • Security and safety are good.
    • Easy to use.
    • User-friendly interface
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Prysm Software
    • I find it difficult to import the data from my research work to graph them.
    • version 8 has been frustrating.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Prysm Software
    Overall the experience with Bloomfire has been a positive one.it makes such difference day-to-day to have a single source of truth for our organization.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    Prysm Software
    • we saved 2 headcounts by investing in this vision app solution
    • our maintenance engineers can learn easily on how to use it
    • very reliable and the technology is excellent
    Incentivized
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    ScreenShots

    Prysm Software Screenshots

    Screenshot of Prysm Software