Manhattan Active Customer Engagement vs. PunchTab (Discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
PunchTab (Discontinued) | Score7 out of 10 | N/A | PunchTab was a tool that embeds a sharing button on a webpage or blog and encourages people to engage and share content via social channels (Facebook, Twitter and Google+) by offering rewards and prizes. It was acquired by Walmart Labs and integrated into the Sam's Club ecommerce experience. It is no longer available. | $99 per month |
| Manhattan Active Customer Engagement | PunchTab (Discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active Customer Engagement | PunchTab (Discontinued) | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | PromoRepublic Score7.4 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | No answers on this topic |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | No answers on this topic |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | PunchTab (Discontinued) | |
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| Likelihood to Recommend | 8.0 | 9.0 |
| Likelihood to Renew | - | 9.0 |
| Support Rating | - | 9.0 |
| Implementation Rating | - | 9.0 |
| Manhattan Active Customer Engagement | PunchTab (Discontinued) | |
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| Likelihood to Renew | No answers on this topic |
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