A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.
N/A
Rambox
Score 6.6 out of 10
N/A
Rambox is a workspace organizer that allows users to unify as many applications as desired, presented as ideal for those who care about productivity while working with many business and personal apps.
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
It seems almost limitless of the apps that you can add. If there is a website for something, you should be able to add it. You are even able to add custom apps that are not in their list of pre-made apps you can add. So I am able to add all the apps and custom apps that I need for doing my jobs. I don't think Rambox would be very useful for people that don't log into web apps often using a web browser. I use this app mostly because I have so many web logins and it makes it easy to manage in one app, instead of logging into several websites.
Sometimes the loading can be slow if you have many apps enabled and starting at first run
Icon's help me find what I need. It would be nice to have an easier way to upload from like a gallery that Rambox hosts rather than to have to find your own off the web.
I wish you could make folders or something within the workspaces for more organization
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
There was one other one that I tried and I honestly don't remember the name. Rambox beat it by far... One reason, I was able to get a lifetime license (Which they have deals for that I think once a year, so keep your eyes open for it), and the other app I tried was a subscription. I really did not want another subscription. Another reason, the other app was not able to do as much as far as custom apps and the loading was much faster with Rambox.
Rambox has saved me time on not having to dig up website URL's and login credentials for quick access to sites when I need to use them. saves time and money in the long run.
Being able to install on a different device and have everything sync also saves me time and money.
Rambox allows you to organize all your apps in different work spaces so I can have several but go the workspace of apps that I need for special use cases. Saves me time to not have to remember which web apps I need for a certain job. Saves me a bunch of time and money.
