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Manhattan Active Customer Engagement vs. Rambox

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Rambox

    Score6.1 out of 10
    N/ARambox is a workspace organizer that allows users to unify as many applications as desired, presented as ideal for those who care about productivity while working with many business and personal apps.

    $5

    per month

    Pricing
    Manhattan Active Customer EngagementRambox
    Editions & Modules
    No answers on this topic
    Pro
    $5
    per month
    Enterprise
    $10
    per month per user
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementRambox
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts available for annual pricing.
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementRambox
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    Simplify360
    Score7.8 out of 10
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    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
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    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementRambox
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementRambox
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Rambox
    It seems almost limitless of the apps that you can add. If there is a website for something, you should be able to add it. You are even able to add custom apps that are not in their list of pre-made apps you can add. So I am able to add all the apps and custom apps that I need for doing my jobs. I don't think Rambox would be very useful for people that don't log into web apps often using a web browser. I use this app mostly because I have so many web logins and it makes it easy to manage in one app, instead of logging into several websites.
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Rambox
    • Organization
    • Separates accounts so if you have multiple Google accounts for example
    • Synchronized settings and tab states between devices that are able to run Rambox
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Rambox
    • Sometimes the loading can be slow if you have many apps enabled and starting at first run
    • Icon's help me find what I need. It would be nice to have an easier way to upload from like a gallery that Rambox hosts rather than to have to find your own off the web.
    • I wish you could make folders or something within the workspaces for more organization
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Rambox
    There was one other one that I tried and I honestly don't remember the name. Rambox beat it by far... One reason, I was able to get a lifetime license (Which they have deals for that I think once a year, so keep your eyes open for it), and the other app I tried was a subscription. I really did not want another subscription. Another reason, the other app was not able to do as much as far as custom apps and the loading was much faster with Rambox.
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
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    Rambox
    • Rambox has saved me time on not having to dig up website URL's and login credentials for quick access to sites when I need to use them. saves time and money in the long run.
    • Being able to install on a different device and have everything sync also saves me time and money.
    • Rambox allows you to organize all your apps in different work spaces so I can have several but go the workspace of apps that I need for special use cases. Saves me time to not have to remember which web apps I need for a certain job. Saves me a bunch of time and money.
    Incentivized
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    ScreenShots