Manhattan Active Customer Engagement vs. Rapid7 InsightVM
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() Rapid7 InsightVM | Score7.8 out of 10 | N/A | InsightVM is presented as the next evolution of Nexpose, by Rapid7. This Insight cloud-based solution features everything included in Nexpose, such as Adaptive Security and the proprietary Real Risk score, and extends visibility into cloud and containerized infrastructure. InsightVM also offers advanced remediation, tracking, and reporting capabilities not included in Nexpose. | $19 per GB |
| Manhattan Active Customer Engagement | Rapid7 InsightVM | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | Rapid7 InsightVM | |
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| Considered Both Products | No answer on this topic | ![]() No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 89% Would buy again 8 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 8 Answers | |
| Happy with the feature set | ||
No answers on this topic | 89% Happy with the feature set 8 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 86% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
No answers on this topic | 86% Implementation went as expected 6 Answers | |
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| Manhattan Active Customer Engagement | Rapid7 InsightVM | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Tenable Nessus Score8.8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Tenable Vulnerability Management Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Rapid7 InsightVM | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 7.2 |
| Manhattan Active Customer Engagement | Rapid7 InsightVM | |
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| Usability | No answers on this topic | ![]()
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| Support Rating | No answers on this topic | ![]()
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