Manhattan Active Customer Engagement vs. ScreenMeet
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
ScreenMeet | Score10 out of 10 | N/A | ScreenMeet’s helps organizations worldwide transform digital interactions by providing customer, employee, remote work, and remote support experiences. ScreenMeet can be seamlessly embedded in leading customer relationship management (CRM), HR service delivery, and remote support applications. | $49 per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | ScreenMeet | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | ScreenMeet | |
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| Likelihood to Recommend | 8.0 | - |
| Manhattan Active Customer Engagement | ScreenMeet | |
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| Likelihood to Recommend |
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| Pros |
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| Cons |
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| Alternatives Considered |
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| Return on Investment |
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| ScreenShots |