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Manhattan Active Customer Engagement vs. Scribblelive (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Scribblelive (discontinued)

    Score9 out of 10
    N/AScribblelive, or later Rock Content Live was a content marketing solution, that has been discontinued and is no longer available.N/A
    Pricing
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Content Creation
    Comparison of Content Creation features of Manhattan Active Customer Engagement and Scribblelive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Scribblelive (discontinued)
    4.5
    1 Ratings
    54% below category average
    Ideation00 Ratings8.01 Ratings
    Content collaboration00 Ratings8.01 Ratings
    Content calendar00 Ratings1.01 Ratings
    Network for content licensing/production00 Ratings1.01 Ratings
    Content Publishing
    Comparison of Content Publishing features of Manhattan Active Customer Engagement and Scribblelive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Scribblelive (discontinued)
    4.0
    1 Ratings
    65% below category average
    Content hub00 Ratings3.01 Ratings
    Forms / Gated content00 Ratings1.01 Ratings
    Content distribution00 Ratings6.01 Ratings
    Content promotion00 Ratings6.01 Ratings
    Content Reporting & Analytics
    Comparison of Content Reporting & Analytics features of Manhattan Active Customer Engagement and Scribblelive (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Scribblelive (discontinued)
    5.0
    1 Ratings
    38% below category average
    Audience profiling and targeting00 Ratings5.01 Ratings
    Closed-loop tracking and reporting00 Ratings3.01 Ratings
    Content performance analytics00 Ratings7.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Contently
    Score9.9 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    CoSchedule Marketing Suite
    Score10 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    PathFactory
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementScribblelive (discontinued)
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Discontinued Products
    I would be less inclined to recommend Visually to a colleague now than I would have in the past. In the past, highly skilled freelance programmers and designers were more able to get matched with potential clients. Now, things have to go through Visually and creators cannot post their independent work and get matched up independently.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Discontinued Products
    • Staff picks were a great way of sifting through many pieces of content
    • It was easy to share things uploaded to visual.ly to other social media channels
    • There is an awesome amount of content on Visually
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Discontinued Products
    • There is a bias towards infographics (as opposed to 'real' data visualization)
    • It is not very clear the path between how people who need content get matched up or find creators
    • Interface was redone too often
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Discontinued Products
    I would recommend other design studios that specialize in data visualization and infographics before visually for a few reasons: - small design studios have an emphasis on the creators (who is part of the studio), whereas Visually is more of a black box because you don't know who is creating your project - Portfolio is okay, but not great, there are many other studios with better looking portfolios One way that Visually is better is that it has an impressive client list and quicker turnaround and maybe more streamlined feedback loops.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Discontinued Products
    • Was helpful in attracting clients when I started doing data visualization work
    • Cost was minimal - it was free to upload and took little time
    • I have been unable to attract clients lately from visually, so ROI has gone to 0
    Incentivized
    Read full review
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