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Manhattan Active Customer Engagement vs. Snow Device Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Snow Device Manager

    Score8 out of 10
    N/ASwedish company Snow Software offers Snow Device Manager, a mobile device management (MDM) application scalable to complete UEM with Snow ancillary products and capabilities.N/A
    Pricing
    Manhattan Active Customer EngagementSnow Device Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSnow Device Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSnow Device Manager
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSnow Device Manager
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Flexera
    Once we had got 20k plus users to blacklist. The data was too big. We wanted the results within some hours. When we used SDM and did all in one shot. It hardly took 2 hours. The same we presented to the clients in our weekly call. Got appreciation as well for that. Yes, just to summarize, even though we have huge datas, this helps us to fetch the results too easily. Thanks.
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Flexera
    • It handles software and the applications in all the platforms. It is very much useful for us when we have got many projects.
    • We also blacklist the applications that creates any risk when triggered incident for us.
    • It is a very convenient for us to handle as it gives an excellent security, even if we run any queries in the background.
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Flexera
    • At times whitelisting the applications creates a problem, now it has been improved more.
    • No editable option once the data saved.
    • License issue has been occurred initially. Even though license was there, we couldn't use it properly. Slow it recovered.
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Flexera
    As I said, we can do the task in bulk which is the added advantage in this. At times alerts gets triggered in multiple like 1000 plus. We can't do it manually as it kills time. But by using this, we can do it on bulk within hours. So likewise, we also did in the same way. We can pull reports also from this (excel files). We showcased to clients wherein we got the appreciation also. Really liked. Thanks team!
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Flexera
    • Pros: blacklist the applications that creates any risk when triggered incident for us. Cons: unable to whitelist as it is creating bug
    • It is a very convenient for us to handle as it gives an excellent security, even if we run any queries in the background.
    • Cons : NA
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