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Manhattan Active Customer Engagement vs. Supabase

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Supabase

    Score9.5 out of 10
    N/ASupabase is an Open Source Firebase Alternative from the company of the same name in Singapore. Every Supabase project is a dedicated PostgreSQL database. Supabase also provides an open source Object store with unlimited scalability, for any file type. Supports open source authentication, with every Supabase project coming with a complete User Management system that works without any additional tools.

    $25

    per month per project

    Pricing
    Manhattan Active Customer EngagementSupabase
    Editions & Modules
    No answers on this topic
    Pro
    $25
    per month per project
    Pay-as-you-go
    $25
    per month per project (plus usage costs)
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSupabase
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSupabase
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSupabase
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Supabase
    Supabase can be used for strong custom backends for games and full-stack web applications. Self-hosting is not as great of an option just yet, and Supabase is still being developed actively so there are still legitimate problems that can be encountered, but this project seems to be going in a positive direction and has been useful for us.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Supabase
    • Getting up and running quickly and cheaply
    • Edge functions
    • Flexibility with login options
    • Data GUI
    • Settings GUI
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Supabase
    • The policies preventing turning off a server are nonsense
    • On a lower pricing tier, reaching a usage limit can prevent setting modification to go back under that usage limit
    • It's still in beta, so use in production can be problematic at times
    Incentivized
    Read full review
    Usability
    Manhattan Associates
    No answers on this topic
    Supabase
    It still takes some ability to be able to use all the features, but you may not need to use all the features. Even though a lot of Supabase is straightforward, you will still want experienced backend developers working with this tech. I wouldn't recommend having frontend specialists deal with this much.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Supabase
    The extent of the options offered by Supabase far exceeded other similar products we've tried in the past. Also, their documentation has been excellent for us. Self-hosting is not what it's cracked up to be, but that's usually the case with these kinds of tools, anyway. I don't know anyone else I've talked to about Supabase who self-hosts, either. For something super micro small, Pocketbase is genuinely self-hostable, but it's been best for prototypes and proofs-of-concept, perhaps not with something expecting a lot of users. That's where Supabase's scalability and flexibility become more valuable.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Supabase
    • Gave us a scalable system to reduce a client's backend costs by over 75%
    • Allowed us to get a custom backend up for an internal plugin in half the time we originally expected
    Incentivized
    Read full review
    ScreenShots

    Supabase Screenshots

    Screenshot of Supabase