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Manhattan Active Customer Engagement vs. ThoughtBuzz

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Manhattan Active Customer Engagement

4 Reviews and Ratings

ThoughtBuzz

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    		N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    ThoughtBuzz

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    		ThoughtBuzz is a cloud based full stack social business platform that integrates social listening, social media marketing, social intelligence and social CRM. According to the vendor this solution is designed to help users drive a quick ROI with features such as one-click publish, an integrated dashboard, cross-platform insights, keyword analysis, fans and follower analysis, live preview and a keyword planner.

    $0

    per month

    Pricing
    Manhattan Active Customer EngagementThoughtBuzz
    Editions & Modules
    No answers on this topic
    Sample
    $0
    per month
    Starter
    $5
    per month
    Pro
    $115
    per month
    Enterprise (Custom)
    $360
    per month
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementThoughtBuzz
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Since ThoughtBuzz provides a package of listening, social crm, analytics. Our pricing also reflects a combination of number of keywords, user logins, social profiles. Further, Enterprise plan starts at 360 USD and can be revised based on the requirements.
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementThoughtBuzz
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Manhattan Active Customer EngagementThoughtBuzz
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    TO THE NEW
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Verified User
    Read full review
    TO THE NEW
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Verified User
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    TO THE NEW
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Verified User
    Read full review
    TO THE NEW
    No answers on this topic
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Verified User
    Read full review
    TO THE NEW
    No answers on this topic
    ScreenShots

    ThoughtBuzz Screenshots

    Screenshot of Integrated Dashboard