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Manhattan Active Customer Engagement vs. TimeForge

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    TimeForge

    Score10 out of 10
    N/AWith the TimeForge suite of workforce management tools users can manage employee scheduling, payroll, vacation requests and more from a single portal designed to easily integrate with other systems. TimeForge was acquired and is now owned and supported by TRUNO (acquired 2016).N/A
    Pricing
    Manhattan Active Customer EngagementTimeForge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTimeForge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Manhattan Active Customer EngagementTimeForge
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    Medium-sized Companies
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTimeForge
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTimeForge
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    TimeForge
    Timeforge is a great time and attendance product that is cloud-based which makes it easy to access.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    TimeForge
    • This software is easy to access. It can assess in the office or remote locations.
    • It is user-friendly. Easy to catch on and pick up with minimal training.
    • Payment for the service is easy and painless. Plug and play.
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    TimeForge
    • I don't have any cons at this time.
    Incentivized
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    Support Rating
    Manhattan Associates
    No answers on this topic
    TimeForge
    Timeforge support is helpful. They take time to walk through each detail and ensure you understand before they let you go.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    TimeForge
    I was referred by a previous coworker. They are using Timeforge and were telling me about it. It was all she said it was.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    TimeForge
    • Timeforge has helped with the accountability of our employees with respect to the hours they work.
    • Scheduling has added the ability to reach out to all employees so that they can access the schedule to ensure they show up for their hours.
    Incentivized
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