Microsoft Dynamics 365 Retail vs. Microsoft Dynamics RMS (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Retail
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 Retail is an end-to-end retail solution that delivers unified commerce across all channels. It encompasses sales, mobility, intelligence, and productivity, to help retailers and workers achieve more in a cloud-first, mobile-first manner. Retail offers comprehensive support to operate a wide range of business processes, such as merchandising, inventory, and channel management capabilities. It also provides immersive customer experiences across all touchpoints.N/A
Microsoft Dynamics RMS (Discontinued)
Score 6.0 out of 10
N/A
Microsoft Dynamics RMS was a retail point of sale and RMS. Support for the product ended in 2016.N/A
Pricing
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Top Pros

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Top Cons

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Best Alternatives
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 6.2 out of 10
Lightspeed Retail
Lightspeed Retail
Score 6.2 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Epicor Eagle
Epicor Eagle
Score 8.3 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Microsoft Dynamics 365 RetailMicrosoft Dynamics RMS (Discontinued)
Likelihood to Recommend
Microsoft
No answers on this topic
Microsoft
Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.
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Pros
Microsoft
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Microsoft
  • Once you set it up correctly, it just works
  • Can be customized
  • Tons of options
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Cons
Microsoft
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Microsoft
  • Steep learning curve
  • Not as advanced as new systems on the market
  • Can be buggy with websites
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Alternatives Considered
Microsoft
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Microsoft
It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.
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Return on Investment
Microsoft
No answers on this topic
Microsoft
  • It has saved us time by not having to do anything manually
  • It has kept our inventory updated so customers are not upset
  • It's always worked, so not a lot of dev/support money required
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ScreenShots