monday service is monday.com's help desk solution, featuring a built-in AI agent used to resolve requests instantly with personalized solutions using ticket history and a knowledge base.
$87
per month 3 seats (minimum)
Pricing
monday service
Editions & Modules
Standard
$29
per month per seat
Pro
$44
per month per seat
Enterprise
Contact Sales
Offerings
Pricing Offerings
monday service
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
18% discount for yearly billing on the Standard and Pro plans.
Notion is really powerful and flexible - even more than Monday. The problem is that Notion is too customizable, with too many options, which makes the learning curve steeper and harder to manage because teams can customize so many aspects. Another point is that managing tables …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose monday service
The calendar integration tools and communication channels are not straight forward like monday. Most of our employee base is not very familiar with technology and can have difficulty remembering where to reference information. Monday is a solution for that. It is very easy to …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose monday service
Monday service was the best option available when we were looking for a project management software option. We looked at many different options, but it came down to monday service due to the great nonprofit discount, ease of learning and usage, and great customer service! …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose monday service
We were lucky. When I searched for project management software and did a deeper dive into the options I found, I looked at the cost, the possibilities for using the software, and how easy it would be to learn and use. Monday service beat out all of the other options I found. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
CS Operations Specialist in Product Management at Ameya Healthcare (Hospital & Health Care, 10,001+ employees)
Chose monday service
It has a name of its own and has a great adoption rate compared to other tools due to its ease of understanding and easy-to-navigate features. If you are using a software you, in general feature exploration is only up to 70-80%, however with monday.com adoption is high and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose monday service
monday service is different from the ones I mentioned above so I am not sure that they can properly be compared... I would say monday servcie could be an additional tool but not soomething that would wholly replace something like monday work management or google drive lets say.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
sr. CSA in Customer Service at rackspace (Computer & Network Security, 5001-10,000 employees)
Chose monday service
Similar features on calendly as you setup a meeting with your counterpart per your own convenience. It defines the self service options and interacts with human with basic response and provide the defined output and resolution to query input by customers or any users. Light and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Salesperson in Sales at Gettysburg Flag Works, Inc. (Retail, 11-50 employees)
Chose monday service
monday service is WAY more user-friendly than Glitnir and is very complimentary to Odoo. We use Odoo as our primary CRM and sales software while monday service helps us with the production process once the sale is made in Odoo.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose monday service
I’d say Monday service sits firmly in the middle of the other products I’ve used. I haven’t found it very intuitive, and I find it hard to access guides for things I don’t understand. The self-service hub is really helpful and allows the team to self-help before escalating a …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose monday service
I didn't choose Monday Service. I used Jira at my previous company. I think Monday has a better UX/UI. Concerning functionality, they are equal.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It helps manage tickets and provides insights via visual dashboards and has AI assistance to help maintain SLA with automatic replies. It helps to achieve 100 % SLA met within internal and external parties. There is self service portal for providing basic knowledge of internal and dedicated services as well as it has predefined forms and first line tickets.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As I've said before, basic monday service is very easy to use and navigate. This mitigates people's concerns over switching to a new system. Can help almost anyone be more organized through it's excellent organizational folders. Bridges the gap in communication between internal departments, businesses and co-workers. Usability rating would be a 10!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Similar features on calendly as you setup a meeting with your counterpart per your own convenience. It defines the self service options and interacts with human with basic response and provide the defined output and resolution to query input by customers or any users. Light and easy to navigate as always and this results in more increased adoption rate.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
