ManageEngine Access Manager Plus vs. NetkaQuartz Service Desk X

ManageEngine Access Manager Plus is ideal where you have numerous external contractors who need privileged temporary access to secure systems, it is also ideal for the elevation of privileges of internal users. Access can be controlled very precisely and sessions can be recorded and access can be revoked at any time.

Incentivized

• Remote Access Control
• Multi Factor Authentication
• Screen Sharing

Incentivized

• Initial setup is not straight forward and could do with some simplification.
• Could do with a specific dashboard for each remote office.
• An easier way to share filters between users and menus would be useful.

Incentivized

I think the solution covered a big gap we had, and we could not find a system in the market that covers the same areas with greats features availability, the solution serves three departments in our organization, the Infrastructure, Security and Audit departments, and this demonstrates how critical and beneficial it is.

Incentivized

i think manageengine access manager is better overall in the ease of deployment, and the fact that it had native RDP ssh and sql access from a single console.

The main thing that made the difference is that integrates with the other manage engine solutions ecosystem.

additionally i believe the overall cost was better in manage engine

Incentivized

• Setup time for external users is greatly reduced.
• Increased Security due the the reduction of password exposure.
• Improved user productivity due to more effective management.

Incentivized