ManageEngine Access Manager Plus vs. NetkaQuartz Service Desk X

i believe the solution is needed and can be utilized if you have like multiple environment in your infrastructure (windows and linux) and you want easier and secure remote sessions for your admins. Also if you require comprehensive audit trail logs with good reporting for your audit team, it's also beneficial if you require live monitoring sessions by security department

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Remote Access Control
• Multi Factor Authentication
• Screen Sharing

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Initial setup is not straight forward and could do with some simplification.
• Could do with a specific dashboard for each remote office.
• An easier way to share filters between users and menus would be useful.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think the solution covered a big gap we had, and we could not find a system in the market that covers the same areas with greats features availability, the solution serves three departments in our organization, the Infrastructure, Security and Audit departments, and this demonstrates how critical and beneficial it is.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

i think manageengine access manager is better overall in the ease of deployment, and the fact that it had native RDP ssh and sql access from a single console.

The main thing that made the difference is that integrates with the other manage engine solutions ecosystem.

additionally i believe the overall cost was better in manage engine

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Setup time for external users is greatly reduced.
• Increased Security due the the reduction of password exposure.
• Improved user productivity due to more effective management.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info