TrustRadius: an HG Insights company

NGNShadowCoach

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NGNShadowCoach

    N/AN/ANGNShadowCoach is a screen monitoring and live supervisor-to-agent chat system designed for Contact Centers. It is a plug-and-play tool designed to improve team management. NGNShadowCoach users can record the agent’s screen as well as both the computer audio and any input audio. Recorded files are maintained for as long as a customer has enough storage space to keep them.N/A
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    NGNShadowCoach
    Editions & Modules
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    Offerings
    Pricing Offerings
    NGNShadowCoach
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
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