OpenText Threat Detection and Response vs. Rapid7 InsightConnect

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Incentivized

Where Rapid7 InsightConnect excels is in environments needing the whole suite of virus protection and monitoring. In our environment we use it to make sure we have visibility over all endpoints, servers, hosts, and clusters to make sure that there are no vulnerabilities being left unattended too. It is also best in large environments. Since there are many endpoints, the automation from Rapid7 helps manage them all in an efficient manner.

Incentivized

• Integration with smart logger and ESM to create rules and easy management of the same.
• Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.

Incentivized

• The most significant difference is that we no longer have to examine endpoints and devices separately.
• The cost.
• The impact on the safety and efficiency of our business.

Incentivized

• It is slow comparing to any other SIEM Tool.
• We have to create filter for each alerts need some custom filter .
• Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.

Incentivized

• It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
• We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
• Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.

Incentivized

Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.

Incentivized

It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues

Incentivized

I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.

Incentivized

Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.

Incentivized

Palo Alto was slightly cheaper, but more complex and would need the training to be effective. Splunk was comparative from a price standpoint, but the automation features of Rapid7 InsightConnect outweighed those of Splunk SOAR. Honestly, all of these are great choices, but for our environment, it made more sense to go with Rapid7.

Incentivized

• Logger helps us to decrease incident response times.
• It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.

Incentivized

• The automation and integration we set up in the dev cycle helped us provide evidence in audits
• The automation and integration we set up in the dev cycle helped us fix vulns in our software prior to implementation thus increasing our security
• Automations save massive time and headache's between infosec and devs

Incentivized