Likelihood to Recommend In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
Read full review If you have Symantec based environment including Symantec proxy and endpoints, Content and Malware Analysis is the obvious choice. You can't run the CAS-MAS as a standalone deployment, you need proxies or ICAP supported devices capable to send the files/URLS. It's not a network security device where you can flow/direct the traffic to C/MAS. It does not have UBA, NBA or NTR features, it is just working for analyzing files as expected.
Read full review Pros Integration with smart logger and ESM to create rules and easy management of the same. Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives. Read full review 0 day detection and prevenion Flawless integration with Symantec Ecosystem Integration with other vendors supporting ICAP is also working Custom and golden image support High performance on busy environments Many threats are already detected and prevented through the CAS, it improves the performance drastically. Already builtin virustotal integration Reference to updates and updates information where I can see the product/service detecting which APTs Multiple Antivirus engines which you can select/subscribe Manual submission of file is supported through the gui URL manual submission is also supported Read full review Cons Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively. UI can be improved. Read full review API support is lacking Symantec/Broadcom security vision in general Symantec support is not perfect You can't run the product as a standalone network device No packet capture capabiliy or work in span mode You need a dedicated hardware to make it run You need to buy Read full review Usability Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
Read full review Support Rating I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
Read full review Alternatives Considered ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
Read full review We have been using many solutions even tested nearly all available 0day sandbox solutions in the market. We choose Symantec CMA as we have already Symantec endpoint protection/EDR on the client, Symantec proxy for the web access, SCMA fits our environment. We have a big bargain when we puchase lots of equipment from the Symantec. Detection and prevention is very good at SCMA but some constant issues; like the product is not designed for heterogeneous environments, we can not integrate the SCMA with WAFs, it's lacking in api and request/reply calls. There's no file scanning, discover the option. SIEM integration is not smooth. I can not run some of the SOAR playbooks through the SCMA.
Read full review Return on Investment It's a good SIEM solution. Doesn't have much negative impact. Customization is the best part. Good reporting features. Does require good hardware configuration. Read full review 0-day and APT risk is covered by the SCMA As the SSL is inspected and analyzed at Bluecoat proxy servers, hidden threats, malicous files are passed to SCMA to be analyzed. Getting full visibility at file trajectory level As it's a full proxy and ICAP integration, we are sure that the files are to analyzed and scanned for malicious activity. This is a big plus compared to NGFW analyze concept, as the NGFWs have special failsafe mechanisms allowing bypass of file analysis. SCMA fully catches the hidden threats. Flawless integration with Bluecoat systems is a big plus, customers are getting the same type of messages within their browsers. A negative impact is the standardization when I deploy SCAM to one of our locations. Then the auditors demand the same coverage within other areas and it comes with the cost. Especially maintaining these devices on premise environment has a significant cost. Read full review ScreenShots