OpenText EnCase Endpoint Security vs. StormShield Endpoint Security

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.

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It is a very good device to use on a small and medium size company (0-400 users). However I wouldn't use it for very big companies.

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• Functionality meets minimal requirements, since it performs forensic investigations as advertised.

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• Easy to manage on a daily basis
• It goes very deep into analyzing the trafic and the configuration is very thin.
• The first configuration is not so complex

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• Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
• Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
• Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.

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• Not everything is possible on the web administration page. We need to use the ssh console to do many things.
• The logs viewer is not as helpful as on other brands (like ASTARO, SOPHOS,...)

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Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client

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The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.

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Installation and day to day use is more friendly.

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• One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
• Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
• One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.

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• It does the job very well once it is correctly configured. By that I mean, it is functioning with the least waste of time and effort for network administrators.
• If needed the support is efficient.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info