What users are saying about
19 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Oracle WebCenter Content

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced.For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.
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Feature Rating Comparison

Enterprise Content Management

Oracle WebCenter Content
8.4
Content capture & imaging
Oracle WebCenter Content
8.0
File sync, storage & archiving
Oracle WebCenter Content
8.0
Document management
Oracle WebCenter Content
8.0
Records management
Oracle WebCenter Content
9.0
Content search & retrieval
Oracle WebCenter Content
9.0
Enterprise content collaboration
Oracle WebCenter Content
9.0
Content publishing & creation
Oracle WebCenter Content
8.0
Security, risk management & information governance
Oracle WebCenter Content
8.0

Pros

Oracle WebCenter Content

  • Offers a stable Content Management environment with native versioning for use as a collaboration environment.
  • The optional Inbound Refinery can automatically generate PDF renditions of content files
  • Records management module meets all of the basic DoD 5015.2 Records Mgmt standards specifications
  • Standard components can perform additional functions was as Image Processsing, water-marking
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Cons

Oracle WebCenter Content

  • The user interface is very dated, and not really very configurable without custom module development. We are waiting to see what the promised improvements in the UI look like, when they are debuted in the upcoming 12C release of WebCenter
  • There are really no simple utilities or APIs for transferring content and metadata between WebCenter and any interconnected systems. Any data transfer project -- whether an ad hoc transfer, or an ongoing service -- typically requires some sort of custom Java development
  • The basic application is very mature, and pretty much bullet-proof. When odd problems or behaviors arise, the Oracle support engineers have a wide range of support experience with the product. Their knowledge levels can vary from expert to essentially no experience with the product. This can lead to lengthy, frustrating support cases, to solve even minor issues
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Likelihood to Renew

Oracle WebCenter Content

Oracle WebCenter Content 7.9
Based on 2 answers
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
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Usability

Oracle WebCenter Content

Oracle WebCenter Content 6.0
Based on 1 answer
It meets all required functionality requirements -- but handles none of them in an exceptional manner
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Alternatives Considered

Oracle WebCenter Content

We were looking for an automated invoice processing solution. As we are already on Oracle ERP, it made sense for us to go for Oracle Fusion payables with Oracle WebCenter Content. We have a good relationship with Oracle and Oracle promised us priority support during the time of implementation.
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Return on Investment

Oracle WebCenter Content

  • When integrated with a system like Biscom, WebCenter Content makes document capture, retention, and archiving much more efficient and cost-effective.
  • When integrated with a system like Siebel CRM, WebCenter Content makes communications with customers/leads more efficient.
  • Leveraging the robust content authoring capabilities has helped our web clients reduce the amount of involvement required of IT services during the normal course of web content authoring and management.
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Pricing Details

Oracle WebCenter Content

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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