| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OTRS | N/A | OTRS offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM and CONTROL ensure efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
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| OTRS | |
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| Small Businesses |  Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
| Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
| Enterprises |  SysAid Score 8.9 out of 10 |
| All Alternatives | View all alternatives |
| OTRS | |
|---|---|
| ScreenShots | OTRS Screenshots    |