Parloa vs. Pindrop
Parloa vs. Pindrop
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Parloa | N/A | Parloa is a SaaS platform for Conversational AI, aiming to build a comprehensive solution in this sector for enabling companies to have better conversations with their customers. Their speech recognition is designed to make it easy for customers to communicate their concerns, and receive automated answers to their questions. | N/A | |
Pindrop | N/A | Pindrop in Atlanta offers telephone fraud detection technology, Phoneprinting, as part of their fraud prevention services for call centers that use voice analytic technology to prevent telephone fraud. Pindrop's authentication helps contact centers authenticate legitimate callers to reduce call handle times, enable personalization, and improve customer experience. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Small Businesses | RingCentral Contact Center Score 8.1 out of 10 | RingCentral Contact Center Score 8.1 out of 10 |
| Medium-sized Companies | Zoom Contact Center Score 7.5 out of 10 | Zoom Contact Center Score 7.5 out of 10 |
| Enterprises | Verint Speech and Text Analytics Score 8.4 out of 10 | Verint Speech and Text Analytics Score 8.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Parloa | Pindrop | |
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